Effective date: June 15, 2022
City Mental Health Alliance (registered under company name City Mental Health Alliance C.I.C.) (“us”, “we”, or “our”) operates the betterworkplacemh.com website (hereinafter referred to as the “Service”).
This page informs you of our policies regarding the collection, use and disclosure of personal data when you use our Service and the choices you have associated with those personal data.
We use your personal data to provide and improve the Service.
The Global Business Collaboration for Better Workplace Mental Health
City Mental Health Alliance is operating the Service on behalf of The Global Business Collaboration for Better Workplace Mental Health (hereinafter referred to as the “Initiative”).
The Initiative is funded and directed by a group of multinational businesses (hereinafter referred to as the “Founding Partners”). Further information about the Initiative, including the full list of Founding Partners, can be found at betterworkplacemh.com/pledge.
- Service Service is the betterworkplacemh.com website operated by City Mental Health Alliance on behalf of the Initiative.
- Personal DataPersonal Data means data about a living individual who can be identified from those data (or from those and other information either in our possession or likely to come into our possession).
- Usage Data Usage Data are data collected automatically either generated by the use of the Service or from the Service infrastructure itself (for example, the duration of a page visit).
- Cookies Cookies are small files stored on your device (computer or mobile device).
- Processors (or Service Providers) Processor (or Service Provider) means any natural or legal person which processes the Personal Data on behalf of the Controller. We may use the services of various Service Providers in order to process your Personal Data more effectively.
- Data Subject (or User) Data Subject is any living individual who is using our Service and is the subject of Personal Data.
Information Collection and Use
We collect several different types of information for various purposes to provide and improve our Service to you.
Types of Data Collected
While using our Service, we may ask you to provide us with certain Personal Data, which may include but is not limited to:
- Email address
- First name and last name
- Phone number
- Address, State, Province, ZIP/Postal code, City
- Cookies and Usage Data
We may use your Personal Data to contact you with newsletters, marketing or promotional materials and other information
that may be of interest to you regarding the campaign, and will ask for your consent to send you these communications where required. You may opt out of receiving any, or all, of these communications from us by following the unsubscribe link or instructions provided in any email we send or by contacting us.
We may also collect information on how the Service is accessed and used (“Usage Data”). These Usage Data may include information such as your computer’s Internet Protocol address (i.e. IP address), browser type, browser version, the pages of our Service that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers and other diagnostic data.
We may use and store information about your location if you give us permission to do so (“Location Data”). We use these data to provide features of our Service, to improve and customise our Service. You can enable or disable location services when you use our Service at any time by way of your device settings.
Tracking & Cookies Data
The Service utilizes social media companies and other third-party services to collect information about browsing behaviour from visitors to our website through cookies, social plug-ins or other tracking technology. To opt out of this information collection, please manage the settings of your individual browser or device. Refer to your browser’s or mobile device’s technical information for instructions on how to delete and disable cookies and/or other tracking/recording tools.
Examples of Cookies we use:
- Session Cookies. We use Session Cookies to operate our Service.
- Preference Cookies. We use Preference Cookies to remember your preferences and various settings.
- Security Cookies. We use Security Cookies for security purposes.
Use of Data
City Mental Health Alliance uses the collected data for various purposes:
- To provide and maintain our Service
- To notify you about changes to our Service
- To allow you to participate in interactive features of our Service when you choose to do so
- To provide customer support
- To gather analysis or valuable information so that we can improve our Service
- To monitor the usage of our Service
- To detect, prevent and address technical issues
- To provide you with news, special offers and general information about our goods, services and events which we offer unless you have opted not to receive such information
Legal Basis for Processing Personal Data under the General Data Protection Regulation (“GDPR”) and UK Data Protection Act 2018 (“DPA”)
Purpose of Processing
- To process your registration for the Services or to enter a competition.
- To send you information about changes to our terms or policies.
- To provide you with access to the Services and provide related customer support.
- To send you information you have requested.
- Investigating and complaints received from you or from others about our website or our Services.
- To ensure the security of the Services by preventing unauthorised or malicious activities.
- In response to requests by government or law enforcement authorities conducting an investigation.
- Sending you direct marketing by email in relation to our Services
- Tracking the location of the device you use to access the Services.
- Placing cookies and using similar technologies in accordance with our cookies policy and the information provided to you when those technologies are used.
- On other occasions where we ask you for consent, we will use your Personal Data for the purpose which we explain at the time.
- To transfer your Personal Data to one or more third party organisations that operate the Service in conjunction with or on behalf of the Initiative in the future.
- To fulfil a contract or take steps linked to a contract.
- Where necessary for City Mental Health Alliance’s legitimate interests, where our interests are not overridden by your data protection rights.
- For purposes which are required by law.
- D) Where you give us consent.
Retention of Data
If one or more third party organisations take over operating the Service in conjunction with or on behalf of the Initiative in the future, we will contractually require each organisation to retain your Personal Data only for as long as is necessary for the purposes of providing the Service and in accordance with applicable data protection law.
Transfer of Data
Your information, including Personal Data, may be transferred to — and maintained on — computers located outside of your state, province, country or other governmental jurisdiction where the data protection laws may differ from those of your jurisdiction.
Disclosure of Data
Disclosure for Law Enforcement
Under certain circumstances, City Mental Health Alliance may be required to disclose your Personal Data if required to do so by law or in response to valid requests by public authorities (e.g. a court or a government agency).
City Mental Health Alliance may disclose your Personal Data in the good faith belief that such action is necessary to:
- To comply with a legal obligation
- To protect and defend the rights or property of City Mental Health Alliance
- To prevent or investigate possible wrongdoing in connection with the Service
- To protect the personal safety of users of the Service or the public
- To protect against legal liability
Security of Data
The security of your data is important to us but remember that no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee their absolute security.
Our Policy on “Do Not Track” Signals under the California Online Protection Act (CalOPPA)
We do not support Do Not Track (“DNT”). Do Not Track is a preference you can set in your web browser to inform websites that you do not want to be tracked. You can enable or disable Do Not Track by visiting the Preferences or Settings page of your web browser.
Your Data Protection Rights under the General Data Protection Regulation and the UK Data Protection Act 2018
If our processing of your Personal Data is subject to the GDPR and/or the DPA, you have certain data protection rights. City Mental Health Alliance aims to take reasonable steps to allow you to correct, amend, delete or limit the use of your Personal Data. If you wish to be informed about what Personal Data we hold about you and if you want your Personal Data to be removed from our systems, please contact us. In certain circumstances, you have the following data protection rights:
- The right to access, update or delete the information we have on you. Whenever made possible, you can access, update or request deletion of your Personal Data directly within your account settings section. If you are unable to perform these actions yourself, please contact us to assist you.
- The right of rectification. You have the right to have your Personal Data rectified if they are inaccurate or incomplete.
- The right to object. You have the right to object to our processing of your Personal Data.
- The right of restriction. You have the right to request that we restrict the processing of your Personal Data.
- The right to data portability. You have the right to be provided with a copy of the Personal Data we have on you in a structured, machine-readable and commonly used format and for City Mental Health Alliance to transfer those Personal Data to another Controller.
- The right to withdraw consent. You also have the right to withdraw your consent at any time where City Mental Health Alliance relied on your consent to process your Personal Data.
Please note that we may ask you to verify your identity before responding to such requests.
You have the right to complain to a Data Protection Authority about our collection and use of your Personal Data. For more information, please contact your local data protection authority in the European Economic Area or the United Kingdom.
We may employ third party companies and individuals to facilitate our Service, provide the Service on our behalf, perform Service-related services or assist us in analysing how our Service is used. These third parties have access to your Personal Data only to perform these tasks on our behalf and are obligated not to disclose or use your Personal Data for any other purpose.
We may use third-party Service Providers to monitor and analyse the use of our Service.
Links to Other Sites
Our Service does not address anyone under the age of 18 (“Children”). We do not knowingly collect personally identifiable information from anyone under the age of 18. If you are a parent or guardian and you are aware that your child has provided us with Personal Data, please contact us. If we become aware that we have collected Personal Data from Children without verification of parental consent, we take steps to remove those Personal Data from our servers.
Sharing your personal data
We will only share your personal data in accordance with Data Protection Law. We may share such personal data where necessary, with employees, contractors, consultants or advisers, where the sharing of your personal data is necessary for the purposes of our recruitment process.
In addition, where necessary, your personal data may be shared with:
- Third party companies providing Disclosure and Barring Service checks if a position is offered and accepted.
Your personal data will only be kept for as long as necessary for the purposes it is being processed.
Your rights over your own personal data
Depending on the reason for and/or legal basis on which your personal data is being processed, you have a right to:
- request access to it;
- ask for personal data that is inaccurate or incomplete to be corrected or completed;
- ask for personal data to be deleted, which we will do when required to by Data Protection Law;
- ask for the processing of your personal data to be restricted, which we will do when required to by Data Protection Law;
- ask for a copy of your personal data in a suitable format or ask for us to transfer it directly to someone else;
- object to us carrying out certain types of processing (see below); and
- if we have asked for consent to process your personal data, to withdraw this consent.
To exercise any of these rights, please contact the Data Protection Lead at firstname.lastname@example.org. If a concern is not resolved satisfactorily, you can make a complaint to the Information Commissioner’s Office (ICO).
The right to object
You have the right to object to the processing of your personal data which is carried out:
- for direct marketing purposes;
- in the public interest; or
- pursuant to our legitimate interests.
We will stop any such processing that you object to when required by Data Protection Law.